If you or someone else is in immediate danger, call the local emergency number now. If you are struggling and need to talk to someone, the crisis lines below are confidential and most are free.
In immediate danger?
Call the emergency number of the country you are in. In the EU, 112 works everywhere. Many other countries also connect 112 from a mobile phone.
Not sure of the address? Give a landmark, the name of your accommodation, or share your location from your phone.
Can’t find your country?
Find A Helpline lists free, confidential helplines in most countries in the world, by phone, text or chat.
Asia
| Country | Emergency | Crisis / mental health line |
|---|---|---|
| Thailand | 191 (police) 1669 (ambulance) 1155 (Tourist Police, English) | 1323 – Department of Mental Health, 24/7 (Thai) 02 113 6789 – Samaritans of Thailand (English) |
| Indonesia (incl. Bali) | 112 119 (medical) | 119, then extension 8 – SEJIWA / Healing119, Ministry of Health |
| Vietnam | 113 (police) 114 (fire) 115 (ambulance) | No national 24/7 crisis line. Use Find A Helpline or call 115 in an emergency. |
| Malaysia | 999 (112 from a mobile) | 03-7627 2929 – Befrienders KL, 24/7 15555 – Talian HEAL, national mental health line |
| Philippines | 911 | 1553 – NCMH Crisis Hotline, 24/7 0917 899 8727 (Globe) · 0919 057 1553 (Smart) |
| Japan | 110 (police) 119 (fire, ambulance) | 03-5774-0992 – TELL Lifeline (English). Check hours on telljp.com |
Europe
| Country | Emergency | Crisis / mental health line |
|---|---|---|
| Portugal | 112 | 808 24 24 24, option 4 – SNS 24 psychological counselling, 24/7, English available 1411 – national suicide prevention line |
| Spain | 112 | 024 – suicide prevention line, 24/7, free |
| France | 112 15 (SAMU) | 3114 – national suicide prevention line, 24/7, free |
| Germany | 112 | 0800 111 0 111 or 0800 111 0 222 or 116 123 – TelefonSeelsorge, 24/7, free (German only) |
| Greece | 112 166 (ambulance) | 1018 – Klimaka suicide line, 24/7 (local call rate) 10306 – psychosocial support line, 24/7, free |
| United Kingdom | 999 or 112 | 116 123 – Samaritans, 24/7, free |
Americas & Oceania
| Country | Emergency | Crisis / mental health line |
|---|---|---|
| United States | 911 | 988 – Suicide & Crisis Lifeline, call or text, 24/7 |
| Canada | 911 | 988 – call or text, 24/7, English and French |
| Mexico | 911 | 800 911 2000 – Línea de la Vida, 24/7, free (55) 5259 8121 – SAPTEL, 24/7 |
| Colombia | 123 | 106 – Línea 106, Bogotá, 24/7 192, option 4 – national mental health line |
| Brazil | 192 (SAMU ambulance) 190 (police) | 188 – CVV, 24/7, free |
| Australia | 000 | 13 11 14 – Lifeline, 24/7 |
Before you need it
- Save the emergency number and one crisis line for the country you are in, as soon as you arrive.
- Tell one person where you are staying, even if they are far away.
- If a line does not answer, try again or try the next number. If you are in danger, call the emergency number.
Last checked: 4 November 2026. Numbers and opening hours change. If a number does not work, use Find A Helpline or the local emergency number. These lines do not replace professional care.